- For items with manufacturing defects, wrong orders, or quality issues, please share your order ID and contact us via email or WhatsApp (calling not available) along with a mandatory unboxing video of the damaged product within 48 hours of delivery to schedule a reverse pickup at no additional cost.
- The item must have been delivered within the last 3 days to be eligible for a free exchange. Requests raised after this period will not be considered manufacturing defects.
- Damage due to wear and tear will not qualify for a free exchange.
- Items are not eligible for refunds. Instead, we offer a replacement or a credit note against the return.
- Note: We Do not offer COD option as of now.
Cancellation Policy
- Once an order is placed, it cannot be cancelled.
- Dispatch begins quickly and cannot be reversed.
